In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 2025 - 18:00 PST
Update - System maintenance affecting some Member facing applications is planned starting on Saturday, January 11TH at 6:00 PM PT and is expected to conclude on Saturday, January 11th at 11:59 PM PT.
The affected applications will be unavailable globally during the maintenance period.

Jan 11, 2025 18:00 - Jan 12, 2025 00:00 PST
Scheduled - The affected applications will be unavailable globally during the maintenance period.
Jan 11, 2025 18:00 - Jan 12, 2025 00:00 PST
Account Login Under Maintenance
90 days ago
100.0 % uptime
Today
Online Ordering ? Under Maintenance
90 days ago
99.99 % uptime
Today
MyHerbalife Under Maintenance
90 days ago
99.99 % uptime
Today
Online Application ? Under Maintenance
90 days ago
100.0 % uptime
Today
Receipting ? Under Maintenance
90 days ago
100.0 % uptime
Today
Point of Sale (POS) ? Under Maintenance
90 days ago
100.0 % uptime
Today
BizWorks Reports Under Maintenance
90 days ago
100.0 % uptime
Today
GoHerbalife Under Maintenance
90 days ago
99.93 % uptime
Today
Sales/Call Center Operational
90 days ago
99.99 % uptime
Today
HL MyClub Under Maintenance
90 days ago
99.99 % uptime
Today
Online Training/HNGrow ? Under Maintenance
90 days ago
100.0 % uptime
Today
Microsoft Outlook ? Operational
90 days ago
100.0 % uptime
Today
GOC Operational
90 days ago
99.99 % uptime
Today
Webfax Operational
90 days ago
100.0 % uptime
Today
HN Rewards Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 11, 2025

Unresolved incident: System maintenance affecting some Member facing applications..

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
Completed - The scheduled maintenance has been completed.
Jan 6, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 00:00 PST
Scheduled - Our systems will undergo maintenance on January 6, 2025 starting at 12:00 A.M. PT to January 6 at 03:00 A.M. PT. during which Online Ordering and Receipting functionality will be unavailable in US.
Jan 3, 21:02 PST
Jan 5, 2025
Completed - The scheduled maintenance has been completed.
Jan 5, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 20:00 PST
Scheduled - Our systems will undergo maintenance on January 5, 2025 starting at 08:00 P.M. PT to January 5 at 11:00 P.M. PT. during which Online Ordering and Receipting functionality will be unavailable in Puerto Rico.
Jan 3, 21:00 PST
Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025
Completed - The scheduled maintenance has been completed.
Jan 1, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 09:00 PST
Scheduled - Per aggiornamenti tecnici iI sito MyHerbalife
sarà in manutenzione dalle 23:00 del 31 dicembre 2024 fino alle 23:00 del 1° gennaio 2025.

Dec 31, 01:51 PST
Dec 31, 2024
Completed - The scheduled maintenance has been completed.
Dec 31, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 06:00 PST
Scheduled - “В связи с повышением НДС до 18% и для соблюдения законодательства, все каналы размещения заказов будут закрыты с 31.12.24 16:00 до 01.01.25 03:00”

“בעקבות עליית המע"מ ל 18% ולצורך עמידה בחוק,כל ערוצי ההזמנות יהיו חסומים לביצוע הזמנות החל מ 31.12.24 בשעה 16:00 עד 01.01.25 בשעה 03:00.”

“بعد زيادة ضريبة القيمة المضافة إلى 18% لاجل الالتزام بالقانون، سيتم إغلاق كل قنوات الطلب ابتداً من 31.12.24 الساعه 16:00 حتى 01.01.2025 الساعه 03:00

Dec 17, 20:56 PST
Resolved - This incident has been resolved.
Dec 31, 16:14 PST
Update - We are continuing to investigate this issue.
Dec 31, 13:39 PST
Investigating - We are currently investigating this issue.
Dec 31, 13:39 PST
Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

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